Frequently Asked Questions

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What is LivePURE's return policy?

  • Returns of unopened products made within 90 days are eligible for a full refund, minus the original shipping and handling costs.
  • Returns of opened products made within 30 days are also eligible for a full refund, minus the original shipping and handling costs.
  • If preferred, you may choose to receive in-store credit instead of a refund for returns made within the eligible timeframes. The credit will reflect the full product value, minus original shipping and handling.

* Please note: If state regulations require a different return policy, that state’s guidelines will apply. For full details on LivePURE’s return policies, please refer to the Brand Partner Policies and Procedures in your Virtual Back Office.

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